Shipping & Returns Policies

Shipping:

We ship our orders with either UPS or Postnl services. All packages include insurance with track and trace. The cost of shipping will be calculated and sent to you with your proforma. Orders are shipped Monday to Friday from our warehouse in Amsterdam once payment has been received.

Returns:

If for any reason you change your mind and would like to return your purchases, you may do so within 30 days. Please notify us first, and as long as the items are in the same condition as they were received, we will give you a full refund for the goods. However, the cost of shipping will be met by the buyer. We always try to ensure we supply only the best quality goods, and work with our suppliers and factories to ensure high standards are maintained and quality controls are being carried out. However, in the event you discover a fault or defect with any goods bought from us then please contact us as soon as possible to resolve the matter. Ideally, take some pictures of the goods to show us. We will of course refund any items found to be faulty, plus the cost of shipment to return them.